Statement Collective logo
Statement Collective logo

All articles


Information about payments and refunds.

What payment methods do you accept?

Internationally we accept Visa, Mastercard, Amex, and PayPal payments. Customers in Australia/NZ can use Afterpay for pay in 4 options. We also accept payments in Bitcoin or Ethereum.

Can I apply a discount code after I have placed my order?

Discount codes or gift cards cannot be applied after an order has been placed. You can add a discount code or gift card at multiple stages during the checkout process (look for the 'Discount code or gift card' box). Please note that discount codes ca

There are duplicate charges on my card

Sometimes payments will fail to be processed by our payment processors, but your bank will still place a hold on the funds. In these cases, you must contact your bank for further information. They will generally release the funds after a few hours, b

Can I use multiple discount codes?

Discount codes can only be applied to full-priced items. Discount codes cannot be applied to bundles or products that are on sale. Discount codes can be applied to sets and stacks.

How do I purchase a Statement Collective gift card?

Not sure what item would be the best gift? Give them the option to choose themselves with a Gift Card. Our gift cards are processed and sent via email (not a physical card) and will contain instructions on how to use them at checkout. They have no ex