If you still have questions, please reach out to use so we can assist!

Store

Statement Collective

<p>Internationally we accept Visa, Mastercard, Amex, and PayPal payments. Customers in Australia/NZ can use Afterpay for pay in 4 options.</p><p>We also accept payments in Bitcoin or Ethereum.</p>

Internationally we accept Visa, Mastercard, Amex, and PayPal payments. Customers in Australia/NZ can use Afterpay for pay in 4 options. We also accept payments in Bitcoin or Ethereum.

What payment methods do you accept?

Payments

What does the lifetime warranty cover?

How do I know what size necklace to get?

Can I get my pieces wet?

Are they safe for sensitive skin?

How can I find my ring size?

When will you be restocking an item that's out of stock?

What are our pieces made of?

How are my items packaged?

Have you got a sizing guide?

Products

How do I track my order?

Can I change the size/style of a purchased product after an order is placed?

Australia

United States

Rest of the World

Will I have to pay customs charges?

I received notification that my order was delivered, but I haven't received it. What are my options?

My items were faulty/damaged when I received them

Orders & Shipping

Returns Policy

Can I exchange my items?

What's the status of my exchange?

My return package has not been received

When will I get my refund?

Do I have to pay for my return/exchange?

How long is my return/exchange going to take?

Why isn't there a returns form with my order?

Can I return a gift I received from someone else?

Returns & Exchanges

Can I apply a discount code after I have placed my order?

There are duplicate charges on my card

Can I use multiple discount codes?

How do I purchase a Statement Collective gift card?

What payment methods do you accept?Updated a year ago