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Statement Collective

Discount codes or gift cards cannot be applied after an order has been placed.&#xA0;You can add a discount code or gift card at multiple stages during the checkout process (look for the &apos;Discount code or gift card&apos; box).<img src="https://attachments.gorgias.help/r1WE86rbyKB6J4Mv/hc/VR1W92Rgpa7M8yBk/2024040805-e4198450-f0fd-4650-b8e7-f670f64a00c2-screenshot%202024-04-08%20at%203.03.21%E2%80%AFpm.png" style="width: 300px;" class="fr-fic fr-dib">Please note that discount codes can only be applied to full-priced products.

Discount codes or gift cards cannot be applied after an order has been placed. You can add a discount code or gift card at multiple stages during the checkout process (look for the 'Discount code or gift card' box). Please note that discount codes ca

Can I apply a discount code after I have placed my order?

Payments

What does the lifetime warranty cover?

How do I know what size necklace to get?

Can I get my pieces wet?

Are they safe for sensitive skin?

How can I find my ring size?

When will you be restocking an item that's out of stock?

What are our pieces made of?

How are my items packaged?

Have you got a sizing guide?

Products

How do I track my order?

Can I change the size/style of a purchased product after an order is placed?

Australia

United States

Rest of the World

Will I have to pay customs charges?

I received notification that my order was delivered, but I haven't received it. What are my options?

My items were faulty/damaged when I received them

Orders & Shipping

Returns Policy

Can I exchange my items?

What's the status of my exchange?

My return package has not been received

When will I get my refund?

Do I have to pay for my return/exchange?

How long is my return/exchange going to take?

Why isn't there a returns form with my order?

Can I return a gift I received from someone else?

Returns & Exchanges

What payment methods do you accept?

There are duplicate charges on my card

Can I use multiple discount codes?

How do I purchase a Statement Collective gift card?

Can I apply a discount code after I have placed my order?Updated 5 months ago