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My items were faulty/damaged when I received themUpdated 3 months ago

We have a thorough quality assurance process, but sometimes manufacturing faults can still occur. If you receive a faulty or damaged item, please send an email to [email protected] and include the following information:

  • Your order number 
  • Which item is faulty/damaged
  • A description of the issue
  • A photo or video depicting the issue
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