Statement Collective logo
Statement Collective logo

All articles

I received notification that my order was delivered, but I haven't received it. What are my options?Updated 4 months ago

If you've been notified about the delivery of your order but have not received it, the first thing to do would be to contact your local post courier. If they are unable to assist, please provide us with your order number and we will investigate the matter further. Upon conclusion of the investigation, we will provide a solution such as a refund or replacement, depending on the situation.

Was this article helpful?