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Statement Collective

<p>When your order is dispatched from our warehouse, you will be emailed a tracking link. It may take a few business days for the courier to update their information about where your parcel is.&#xA0;</p><p>Your tracking information can also be accessed by logging into our site with the email you used to purchase. It will be available in your order history.</p>

When your order is dispatched from our warehouse, you will be emailed a tracking link. It may take a few business days for the courier to update their information about where your parcel is. Your tracking information can also be accessed by logging i

How do I track my order?

Orders & Shipping

What does the lifetime warranty cover?

How do I know what size necklace to get?

Can I get my pieces wet?

Are they safe for sensitive skin?

How can I find my ring size?

When will you be restocking an item that's out of stock?

What are our pieces made of?

How are my items packaged?

Have you got a sizing guide?

Products

Can I change the size/style of a purchased product after an order is placed?

Australia

United States

Rest of the World

Will I have to pay customs charges?

I received notification that my order was delivered, but I haven't received it. What are my options?

My items were faulty/damaged when I received them

Returns Policy

Can I exchange my items?

What's the status of my exchange?

My return package has not been received

When will I get my refund?

Do I have to pay for my return/exchange?

How long is my return/exchange going to take?

Why isn't there a returns form with my order?

Can I return a gift I received from someone else?

Returns & Exchanges

What payment methods do you accept?

Can I apply a discount code after I have placed my order?

There are duplicate charges on my card

Can I use multiple discount codes?

How do I purchase a Statement Collective gift card?

Payments

How do I track my order?Updated 6 months ago