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Do I have to pay for my return/exchange?Updated 4 months ago

We charge a 10% restocking fee on all returns. This is to cover the costs of packaging and processing your original order. 

Customers will be responsible for all associated shipping costs with their return (including import duty and tax). For exchanges, this also includes shipping the product back to you. 

Other than associated shipping costs, you will not be charged to exchange your items. 

For customers located in Brisbane, you can drop your package off at our address. 

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