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Statement Collective

<p>All of our products are made with premium 316L stainless steel. We use 18k gold plating on top of this for gold products.&#xA0;</p><p>We use genuine freshwater pearls for our pearl jewelry.</p>

All of our products are made with premium 316L stainless steel. We use 18k gold plating on top of this for gold products. We use genuine freshwater pearls for our pearl jewelry.

What are our pieces made of?

Products

What does the lifetime warranty cover?

How do I know what size necklace to get?

Can I get my pieces wet?

Are they safe for sensitive skin?

How can I find my ring size?

When will you be restocking an item that's out of stock?

How are my items packaged?

Have you got a sizing guide?

How do I track my order?

Can I change the size/style of a purchased product after an order is placed?

Australia

United States

Rest of the World

Will I have to pay customs charges?

I received notification that my order was delivered, but I haven't received it. What are my options?

My items were faulty/damaged when I received them

Orders & Shipping

Returns Policy

Can I exchange my items?

What's the status of my exchange?

My return package has not been received

When will I get my refund?

Do I have to pay for my return/exchange?

How long is my return/exchange going to take?

Why isn't there a returns form with my order?

Can I return a gift I received from someone else?

Returns & Exchanges

What payment methods do you accept?

Can I apply a discount code after I have placed my order?

There are duplicate charges on my card

Can I use multiple discount codes?

How do I purchase a Statement Collective gift card?

Payments

What are our pieces made of?Updated 2 years ago